Go to your Jobvizer login page and enter the email and password you used during setup. If you forgot your password, click “Forgot Password” and we will send a secure reset link to your email. Check your spam folder if it does not arrive within a few minutes.

Standard setup, including your pipeline structure, calendar configuration, and initial automations, typically takes 3 to 5 business days. Setup timelines with more advanced automation or multi-location structures may take longer, and your onboarding specialist will confirm a timeline specific to your account.

Yes. Sub-user access can be added under Settings, with role-based permissions so each team member only sees what is relevant to their function (sales, support, marketing, etc.). Let your account manager know how many seats you need and each person's role.

Business details such as company name, address, logo, and contact numbers can be updated at any time through your account settings. Some changes (like phone number or business registration details) may require re-verification for compliance purposes, explained further below.

Carriers require businesses to register and verify their identity before sending SMS messages at scale. This is a compliance requirement across the entire messaging industry, not something specific to our platform. Registration confirms you are a legitimate business, which protects your messages from being filtered or blocked and protects consumers from spam.

You will need your legal business name, EIN or business registration number, business address, website, and a short description of your use case (what you're texting customers about). Accuracy matters here. Mismatched information is the most common cause of delays.

The Dashboard and Reports sections show your new leads, appointments booked, messages sent, and revenue at a glance. You can filter by date range to compare weeks or months and see what is working best.

This usually happens due to incomplete details, a mismatch between your business name and your website, or a use case description that reads as high-risk (for example, sounding like debt collection or financial solicitation even if it isn't). Send us the rejection reason and we will help you correct and resubmit it.

No. Business texting must run through a registered business number provisioned in your account. This keeps you compliant and keeps your messaging deliverability healthy.

Submit a Support Ticket. Note the exact page, workflow, or anything involved, and take a screenshot if possible. This lets us diagnose the issue much faster than a general description.